BuzzWell
CHANNELS MONITORPRODUCTS MONITORCOMPETITION RADARBRAND TRACKER

Services

TURN CONSUMER FEEDBACK INTO ACTION

If one of your primary goals is to increase your online and offline sales, uncover hidden opportunities, and understand what consumers are saying about you and your competition, then look no further, you've come to the right place.

At BuzzWell we dig deeper to uncover most valuable insights from online data sources to give you a set of accurate and transparent analytics tools custom‐tailored to assist you with the information you need to take the right decisions for your business.

Our tools are designed to meet the needs of your different teams and deliver the right reports to the right people, at the right time. See how we can help you.

A FULL SUITE OF eCOMMERCE INTELLIGENCE SERVICES

SALES CHANNELS MONITOR

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PRODUCT PERFORMANCE MONITOR

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COMPETITION RADAR

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BRAND TRACKER

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SALES CHANNELS MONITOR

Monitor key performance metrics & take action when it counts.

  • Monitor product assortment status.
  • Track top sellers and trends at major etailers
  • Locate out‐of stock products.
  • Check MAP (minimum advertised price) compliance.
  • Monitor your eCommerce ‘share of shelf’.
  • Understand how your products are being perceived by consumers compared to your competition.
  • Discover positive & negative opportunities to shape up your competitive positioning.
  • Fix missing or non‐compliant online product presentations.
  • Receive notifications when competitors lower their prices.

PRODUCT IMAGE & PERFORMANCE MONITOR

Listen to the voice of the customer through the product life cycle.

  • Assess consumer response to your products.
  • Understand how positive and negative consumer feedback evolves with product changes.
  • See how your products are being perceived compared to your competition.
  • Discover positive & negative opportunities to shape up your positioning.
  • Spot new customer needs and industry trends.
  • Understand the consumer response to the Customer Service experience.
  • Receive alerts about issues as soon as they first appear online.
  • Fix missing or non‐compliant online product presentations.

COMPETITION RADAR

React quickly to shifting market forces through better insight.

  • Evaluate how your products are being perceived in comparison to your competitors.
  • Compare online share of shelf, price offers, review ratings and trends.
  • Discover positive & negative opportunities that you can use to shape your positioning.
  • Track competitive product launches and promotions.
  • Receive custom alerts about competitors’ issues as soon as they first appear online.

BRAND TRACKER

Leverage consumer insights to protect your brand & drive ROI.

  • Gain in-depth understanding of what your customers are happy and unhappy with.
  • Monitor the overall consumer sentiment level for any signals that could indicate a change in the way your brand is perceived.
  • Understand the consumer response to the Customer Service experience.
  • Identify trends and opportunities.
  • Spot issues as soon as first mentions of them appear online and take action.

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